1016 collects various types of information to deliver the best service, including account details such as name, email address, and registration info. We also gather device and browser data for a smoother experience, as well as payment information using local methods like MYR via Boost and Touch 'n Go. Cookies and usage data are used to analyze activity and enhance our platform.
The information collected is used to manage user accounts, process transactions, communicate with customers, and provide technical support. Data is also analyzed to improve products and interactions, ensuring an optimized user experience at all times.
1016 uses cookies to remember user preferences, enable faster logins, and deliver personalized content. We employ tracking technologies that comply with security standards to protect user privacy. Users can manage cookie settings through their browser preferences.
We store user data in secure systems protected by SSL encryption and multi-layered security measures. Access to information is restricted to trained staff only, ensuring your personal data is shielded from unauthorized access.
1016 will not sell or share users’ personal information with external parties without consent, except as required by law or to provide services such as payment processing by trusted third parties who adhere to strict security standards.
Users have the right to access their personal information we hold, request corrections or deletion of inaccurate data, and set limits on data use for marketing purposes. Requests can be made through our official support channels.
We reserve the right to update this privacy policy as needed. All changes will be posted on this page and take effect immediately. Users are encouraged to review this page regularly for the latest information.
Your data security is our priority. If you have any questions regarding our privacy policy or wish to file a complaint, please contact our support team via the FAQ or start checking Log In for access to your account.